FAQs

If you don’t have good access to the back of your property you’ll need to contact a local crane hire company to lift your new hot tub over your house, garage, fence, or wall.

For lifts over a house, a full-size crane is typically required, costing between £400-700, depending on factors such as location and how busy the street is.

For lifting over a small wall, fence, hedge, or smaller obstacles, a HIAB (a small flatbed truck with a crane arm) is often the best solution. This option is usually more affordable, averaging £150-300.

The running costs of an ice bath depend on various factors, including the method used to chill the water and the frequency of use. Here are some typical costs:

Ice: If you use bags of ice, it can cost around £1-3 per bag, with several bags needed per session.

Electric Chillers: If you use an electric chiller (either external or built in), the cost includes the initial purchase and ongoing electricity costs, which vary based on usage and local rates. Our ice baths are eco friendly and cost about 50p - £1 a day to run.

Water Costs: Regular water changes add to the cost, which can vary depending on your local water rates. Ice baths with built-in pumps will require less frequent water changes.

Cold water therapy offers many health benefits. It can reduce muscle soreness and inflammation, enhance recovery after intense physical activity, and boost circulation. Additionally, cold water therapy can improve mental health by reducing stress and anxiety, invigorating the body, and potentially improving sleep quality. Regular cold immersion may also strengthen the immune system and increase overall resilience. Read more on our blog post here.

How often you change the water in your ice bath/plunge pool depends on a number of factors including if you're using a pump, water treatment, is it covered and out of direct sunlight.

If the answer is yes to all of the above then generally you can keep the water in your ice bath for up to four weeks before needing to change it, beyond this period, the water will become dirty and unhygienic. If the water appears visibly dirty, change it sooner.

If using an ice bath with a built-in circulation pump such as the H20 SPA Chillax, you can leave the water for 3 months without changing it as the circulation alongside a sanitiser keeps the water clean and reusable for this period of time.

This depends on the brand and whether the product is in stock or not. Please see each individual product for shipping times, alternatively drop us a message in the live chat below, send us an email or give us a call, we’ll be happy to help.

Any orders cancelled after 24 hours of placing the order will be charged 2-4% of the order total. If your order has been dispatched, you (the buyer) will be responsible for any costs associated with returning the item. Any refunds can only be issued to the same payment method which was used to place the order.