Shipping policy

Order Processing

Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be processed and dispatched within 1 to 5 business days (Monday - Friday).

We’ll send you tracking details by email within 24 hours of your order being dispatched. If you have not received tracking details within 6 working days, please reach out to us via email at info@wellnessyourway.co.uk so that we can help.

Order Delivery

We offer free UK shipping on all orders. Shipping times vary by product and will arrive within 5 - 15 business days (Monday - Friday).

If you have not received your order within 15 business days, please reach out to us via email at info@wellnessyourway.co.uk so that we can help.

We use a range of couriers including, but not limited to: FedEx, Royal Mail, DHL, UPS, DPD and specialist private couriers.

We do not offer store pickup as a delivery option.

Damages

We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to info@wellnessyourway.co.uk so that we can open an insurance claim on your behalf.